Last updated: 23 June 2026. This page applies to the public website and pre-sales enquiries. If you become an Oversight customer, platform data handling is covered separately as part of the customer relationship and supporting documentation.
Privacy Policy
This notice explains how we use personal information collected through the Oversight Care website and demo enquiry process.
Who we are
Oversight Solutions Ltd trading as Oversight Care operates the Oversight Care website. For the purposes of the personal information collected through this website, Oversight Solutions Ltd is the data controller.
If you have any privacy questions, contact us at hello@oversightcare.co.uk.
What information we collect
When you contact us through this website, we may collect:
- Your name
- Your work email address
- Your role and organisation name
- Any information you include in your message or demo request
- Limited technical information such as IP address, browser type and basic server or security logs generated when the site is used
How we use your information
We use this information to respond to your enquiry or demo request, arrange and follow up on relevant product conversations, keep a record of business enquiries and correspondence, protect and maintain the website, and comply with legal or regulatory obligations where necessary.
We do not sell your personal information or share it with third parties for their own marketing.
Our lawful basis
We generally rely on legitimate interests to respond to business enquiries, arrange demos and operate the website securely. Where the law requires it, we may also rely on compliance with a legal obligation.
Who we share information with
We may share information with service providers who help us run the website and respond to enquiries, such as website hosting, security and email delivery providers. We may also share information with professional advisers or authorities where we are required to do so.
How long we keep it
We keep enquiry information only for as long as reasonably needed to handle the enquiry, any follow-up discussions and normal business record-keeping. We may keep information longer where we need it for legal, regulatory or security reasons.
Cookies and technical services
This site may use essential technical services needed for hosting, delivery and security. If we introduce non-essential analytics or marketing cookies in future, we will update this notice and, where required, ask for consent.
Your rights
Under UK data protection law, you may have rights including access, correction, erasure, restriction, objection and the right to complain to the Information Commissioner's Office.
You can contact us at hello@oversightcare.co.uk. You can also find more information from the ICO at ico.org.uk.
Changes to this notice
We may update this notice from time to time. The date at the top of the page shows the latest version.