What should care providers audit regularly?

Care providers should audit the areas where quality, safety and compliance risks are most likely to arise. This usually includes care plans, risk assessments, medication, staff files, training, incidents, complaints, infection prevention, safeguarding, health and safety, records and governance actions. The audit schedule should reflect the service type, regulator, risks and previous findings.

Relevant settings
Homecare, Residential care, Nursing care, Supported living
Regulator context
CQC, Care Inspectorate

What should be on an audit schedule?

A practical audit schedule should include both routine checks and risk-based checks.

  • Care plans, risk assessments and reviews.
  • Medication records and medicines governance where relevant.
  • Staff files, safer recruitment, training and supervision.
  • Incidents, accidents, safeguarding and complaints.
  • Infection prevention and health and safety.
  • Daily records, visit records or service delivery records.
  • Governance meetings, provider visits and action completion.

How often should audits be completed?

There is no single frequency that fits every provider. High-risk areas, recent concerns and regulated activity should be reviewed more often. Providers should be able to explain why the schedule is appropriate for their service.

What should happen after an audit?

Every meaningful finding should lead to an action or a recorded decision. The provider should later check whether the action was completed and whether it improved practice.

Practical next step

Build an audit schedule for the next quarter and mark which checks are routine, which are risk-based, and who will review the findings.

Sources to review

Regulatory guidance changes. Use these sources as review points before treating this guide as policy or legal advice.