Make sure findings turn into finished work
Link findings and risks to an owner, due date, evidence and sign-off.
Action lifecycle
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Issue identified
Capture the finding, risk or concern.
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Action created
Turn the issue into clear follow-up.
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Owner assigned
Make responsibility visible.
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Due date
Set when the work should be complete.
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Progress
Keep updates visible while work is open.
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Evidence
Attach what proves the work was completed.
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Sign-off
Review and close the action.
Keep action evidence close to the finding
Keep the reason, action and evidence together.
See evidence management
Use follow-up as part of inspection readiness
See incomplete and overdue actions before inspection.
See inspection readiness
Keep follow-up visible until the work is signed off
See follow-up in a real service workflow.
