Make sure findings turn into finished work

Link findings and risks to an owner, due date, evidence and sign-off.

Oversight Actions view showing items needing attention, due soon and assigned actions
Oversight action workflow showing how issues are assigned, tracked, evidenced and closed

Action lifecycle

  1. Issue identified

    Capture the finding, risk or concern.

  2. Action created

    Turn the issue into clear follow-up.

  3. Owner assigned

    Make responsibility visible.

  4. Due date

    Set when the work should be complete.

  5. Progress

    Keep updates visible while work is open.

  6. Evidence

    Attach what proves the work was completed.

  7. Sign-off

    Review and close the action.

Keep action evidence close to the finding

Keep the reason, action and evidence together.

See evidence management
Evidence access view showing records and permissions.

Use follow-up as part of inspection readiness

See incomplete and overdue actions before inspection.

See inspection readiness
Oversight filters for reviewing readiness and evidence.

Keep follow-up visible until the work is signed off

See follow-up in a real service workflow.